Cancel Event Invoice Item

Update the status of individual invoice items as needed, though cancelled items can't be marked paid again.
  1. Visit client Portal
  2. Navigate to reports from the menu, Client will land on the reports page. Select Invoice in Event section, you will land on the list of invoices (if any).
  3. Click on the invoice number to view the invoice.
  4. Scroll down on the view to Invoice Item section to change status of item,
    • Each item status can be changed as Paid/Cancelled/ Refund Requested/Refund Adjusted/Pending/Saved in System/Adjusted in System
  5. You will not be able to change status back to Paid once you change status to Cancelled.
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